Level 3 – Information Communications Technician

Connectivity and the prevention of downtime are crucial elements in ensuring your business functions efficiently. 

The Level 3 Information Communications Technician Apprenticeship will enable you to recruit for technical support roles or upskill existing employees to develop knowledge of IT systems across your organisation.

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Discover Industry Skills

Learn Customer Service Skills

This free online customer service course will teach you about the basics of customer service, and how focussing on the customer and identifying their expectations can help you improve your customer service experience.

 

Learn Outstanding Customer Service

This free online Outstanding Customer Service course will teach you the skills and techniques required to provide truly outstanding customer service. Business owners have no idea how much money they may be losing due to bad customer service, or how much more money they could generate with providing excellent customer service.

Learn The Kanban System – Lean Scheduling & Management Approach to Just in Time (JIT)

This free online Kanban certification training course will familiarise you with the various aspects of the Kanban system, including lean scheduling and Just in Time(JIT) production.

 

Learn  an Introduction  to Time Management

 This free online time management course will help you become the master of your time. We make big plans, set exciting goals, and look forward to completing them. But then, we just can’t find the time.

 

Managing your time effectively is a key skill that makes your personal and professional life much less stressful.

Learn Scrum Development

This free online Scrum course will introduce you to developing with Scrum. You will learn the benefits of Scrum, the six key scrum principles, and the five scrum aspects.

You will learn how to initiate, plan, estimate, and implement a project, study the sprint review and retrospect, convene a Scrum of Scrums, demonstrate and validate sprint, retrospect sprint, and more.

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Course Details

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Apprenticeship Detail

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