• The context for business processing modelling
• The organisational model for processes
• How to model business processes
• How to document tasks
• Evaluating and improving business processes

Some of our training providers are delivering this exam in a written format. Please check with the individual training provider to confirm which format they are using.

• This Practitioner Certificate is designed for people who want to understand a range of business process modelling and analysis techniques, know how they are used and identify when to use them
• Suitable for business analysts, business managers and members of their team, business change managers and project managers